dehaze infinity jobs a recruitment and placement company in delhi placement consultants in delhi hr placement consultancies in delhi manpower placement service provider in delhi ncr placement agencies in gurgaon noida central delhi north delhi west delhi south delhi or east delhi or delhi/ncr india

Current Openings
Job Code 3867
Position Quality Analyst
Job Location Gurgaon
Qualfication Graduate
Experience 2.0yrs+
Skills As Per JD mentioned below Quality Analyst | Location: Gurgaon | Sal.: Upto 04 LPA
Responsibility As Per JD mentioned below
Salary Range 25K - 32K
No. Of Vacancies 1

Description


Position: Quality Analyst

Education: Graduate

Experience: 02 - 03 Years

Industry Type: International BPO

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Job Location: Gurgaon

Job Description:
- Audit calls, emails, chats etc.
- To conduct regular Feedback sessions for Agents.
- To conduct calibration sessions with operations and training team.
- Generating daily, weekly & monthly Quality Reports.
- Assistance for continual improvement
- Providing trainings to agents on quality parameters, KRA's and expectations.
- Discuss and explain the errors and quality issues with the team and provide guidance for improvement.


Desired Candidate Skills:
- Excellent English proficiency with very good comprehension and writing skills.
- Excellent Internet Research & Computer skills.
- Excellent analytical skills.
- Minimum 2 years Experience in a BPO / KPO (voice).
- Not from Tech-support.


Salary Bracket: Upto 4 Lac p.a.

Gender Preference: Male or Female both are welcome

No. of working days: 5.5 Days

Shift Timing: Rotational


 

Interested Candidate please send your resume with photograph at [email protected]

Social Connections
InfinityJobs is a one of best recruitment and placement consultancies in delhi or ncr india it offers services like Administration Placement Services, placement services for operations accounts finance taxation operations management office support and coordination admin administration customer services hospitality services customer relation and related other various processes in reputed companies. placement and recruitment consultancies agencies companies firms deals in netaji subhash place nsp pitampura rohini rajender nagar rajendar place patel nagar karol bagh punjabi bagh moti nagar tilak ngr azadpur model town connaught place barakhamba road vasant kunj hauz khas east of kailash okhla mathura road maharani bagh rani bagh prashant vihar peera garhi janakpuri uttam nagar district center and other locations or areas of delhi/ncr, manpower consultancy services in full height and breadth of delhi ncr region
Services Overview
Infinity Group has a dedicated team of professionals whose focus lies entirely on executive search assignments. This team focuses primarily on search and selection of middle and senior management leadership & functional level searches upto CEO level, based on the specific needs of each client.
Contact Us
JOB SEEKER : Mail your Resume
EMPLOYER   : Mail Requirements
Text your query at :   09899077683
Only for SMS;   Please Do Not Call.

Office Timing: 10:30AM to 05:30PM
Copyright © infinityjobs.in. All rights reserved.